↩️ Returns & Refunds

Your satisfaction is important to us. If you're not completely happy with your purchase, please review our return and refund policy below:

📦 Return Eligibility

Returns are accepted within 5 calendar days of receiving your order.
Products must be unused, unwashed, and in their original packaging with all tags attached.

🛠️ 1. Damaged or Incorrect Products

If you receive a damaged item or the wrong size/design due to our error, please notify us within 5 days of delivery. We will arrange a free replacement or a full refund. All courier costs in such cases will be borne by us.

🔁 2. Customer Error (Size or Design)

If your product was ordered by mistake(e.g., wrong size/color/design chosen by the customer) or change of mind, the customer will be responsible for all return/exchange courier costs.BDT 150 courier charge will be required in advance.

💡Please note: Always contact our support team first to receive return instructions.You have to match all Return Eligibility Once your return is matched and approved, we will provide instructions

💳 Refunds

After receiving and inspecting your returned item, if you are eleigible for refund , we will process your refund within 5–7 business days. Refunds will be issued to your original payment method or as store credit based on your preference.

If your refund is delayed, please contact your bank or payment provider. For further assistance, feel free to reach out to us directly.